Research Project Title
End User Requirement Analysis of Public Safety Personnel

Principal Investigators
Liang Y. Liu
Wen-Mei Hwu

Unit # 4
Project Overview

This project investigates the end user requirements of public safety personnel. The objectives of the project are:

(1) to understand, at the fundamental level, the tasks, needs, and the behavioral issues of public safety personnel;

(2) to identify areas where new technologies, including wireless video, may enhance/change how public safety personnel perform their responsibilities;

(3) to provide Motorola with information in developing new end user devices for public safety personnel.

The subjects of this study include personnel from the Public Safety Departments in the Champaign-Urbana Area, including law enforcement and fire fighting. The study is conducted following the methodology of design ethnography research in addition to the traditional approaches of user survey and focus groups. The research is a joint effort between Motorola and UIUC researchers.